Khelostar Privacy
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Last revised: July 20, 2025
1. Overview
Welcome to the PlayCenter entertainment platform (referred to as "we", "our platform" or "service"). We are committed to safeguarding your personal information and maintaining privacy throughout your interaction with our gaming environment.
This privacy framework outlines our methodology for collecting, utilizing, sharing and securing your personal data when you:
- Navigate our entertainment platform
- Create and manage your user profile
- Engage in gaming activities and bonus programs
- Communicate with our support team
- Access our mobile apps and associated services
By accessing our platform, you consent to the data handling procedures described in this document. Should you disagree with these procedures, we suggest ceasing use of our services.
Important notice for users in India: This framework adheres to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011 under the Information Technology Act 2000 and applicable Indian privacy legislation.
2. Information Gathering
2.1 Personal Details
We gather personal information that you willingly share with us, including:
- Identity details: Complete name, birth date, nationality and government identification documents (necessary for profile verification)
- Communication details: Email address, telephone number and residential address
- Account details: Username, password and security verification questions
- Financial details: Bank information, payment methods, transaction history and card details
- Verification documents: Photographs, identification papers and information provided during account validation
2.2 Automated Data Collection
During platform usage, we automatically capture certain information, including:
- Device information: IP address, device type, operating system, browser details and configuration
- Usage information: Pages viewed, time spent, referral sources, clicks and platform interaction
- Location information: General location derived from your IP address
- Gaming information: Game preferences, wagering patterns, play history and session length
2.3 Third-Party Sources
We may receive information about you from external sources, including:
- Identity confirmation services
- Payment processing companies
- Anti-fraud protection systems
- Credit reporting agencies
- Official registries
- Marketing affiliates
Essential Privacy Details
Data Protection
Your personal information is secured with advanced encryption technology and housed on protected server systems.
Account Verification
Legal requirements mandate identity confirmation to prevent fraud and maintain compliance with financial laws.
Website Cookies
We employ cookies to improve your browsing experience and deliver customized content.
Information Control
You possess the right to access, update and remove your personal data.
3. Data Utilization
We employ collected data for various objectives, including:
3.1 Service Operations
- Establishing and maintaining user profiles
- Handling financial deposits and withdrawal transactions
- Delivering gaming and entertainment services
- Providing customer assistance
- Processing transactions and sending confirmation notifications
3.2 Legal Compliance
- Verifying user identity (know your customer procedures)
- Preventing fraud, money laundering and underage access
- Meeting legal obligations
- Responding to official requests or judicial orders
- Defending our legal rights and enforcing our terms
3.3 Service Improvement
- Analyzing user behavior to enhance satisfaction
- Creating new features and services
- Resolving technical issues
- Performing research and statistical analysis
3.4 Marketing Communications
- Sending promotional offers, bonuses and platform notifications
- Customizing your platform experience
- Gathering feedback through questionnaires
- Informing about new games and features
Message preferences: You can opt out of promotional communications anytime through your account preferences or by using the unsubscribe link in our emails.
4. Information Disclosure
We may share your information with the following parties:
4.1 Service Providers
We share information with third parties who support our business operations and service delivery, including:
- Payment processors and financial institutions
- Identity verification companies
- Customer service providers
- Technical infrastructure vendors
- Game providers and software developers
- Analytics and data processing services
4.2 Legal Authorities
We may share your information with regulators, law enforcement and government bodies when:
- Required by law, regulation or legal process
- Necessary to protect our rights, property or safety
- Essential to prevent illegal activity
- Requested by gaming regulatory bodies
4.3 Business Transfers
In the event of mergers, acquisitions, asset sales or bankruptcy proceedings, your information may be part of such transactions. We will notify you via email and/or website notice about any ownership changes or different uses of your personal information.
4.4 Consent-Based Sharing
We may share your information with other parties when you give explicit consent.
International transfers: Your information may be transferred and processed in countries outside India. We ensure such transfers comply with applicable privacy laws and implement appropriate safeguards for your data.
5. Protection Protocols
We employ suitable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. These protective measures include:
- Information encryption: All sensitive data is protected using industry-standard SSL/TLS encryption protocols
- Access controls: Strict access limitations and authentication requirements for our staff
- Network security: Advanced firewall systems to prevent unauthorized access attempts
- Security audits: Regular security evaluations and vulnerability assessments
- Staff education: Continuous security awareness training for our employees
While we maintain strong protective measures for your personal information, no internet transmission method or electronic storage is entirely secure. We cannot guarantee absolute security but continuously enhance our protection protocols.
User security responsibilities: You must keep your login details confidential and are accountable for all activities in your account. Please report any unauthorized account access or security breaches immediately.
6. Privacy Rights
Under applicable privacy laws, you have certain rights regarding your personal information:
| Privacy Right | Description |
|---|---|
| Data Access | You can request copies of personal information we hold about you. |
| Information Correction | You can request corrections to inaccurate or incomplete data. |
| Data Deletion | You can request removal of your personal information under certain circumstances. |
| Processing Limitation | You can request restrictions on our use of your personal data. |
| Information Portability | You can receive your data in structured, commonly used and machine-readable format. |
| Processing Objection | You can object to our processing of your personal information for certain purposes. |
| Consent Revocation | You can withdraw consent anytime when we rely on consent for processing. |
To exercise these rights, contact us using the information in our "Contact Details" section. We will respond to your request within 30 days.
Rights limitations: These rights may be limited in certain circumstances, such as legal retention requirements or when disclosure might adversely affect others' rights and freedoms.
7. Tracking Technologies
Our platform uses cookies and similar tracking technologies to collect and store information about your platform interactions.
7.1 Cookie Types
- Essential cookies: Necessary for basic platform functionality
- Performance cookies: Help us count visitors and understand how users navigate the site
- Functional cookies: Enable us to personalize your user experience
- Advertising cookies: Track browsing habits to show relevant advertisements
7.2 Cookie Management
Most browsers allow cookie control through settings. For detailed cookie information, including viewing, managing and deleting cookies, visit www.allaboutcookies.org.
Important notice: Disabling cookies may impact platform functionality and restrict access to certain features.
8. Third-Party Integrations
Our platform may include links to external websites, plugins and applications. Clicking these links or enabling connections may allow third parties to collect or share your information. We do not control these external platforms and are not responsible for their privacy practices. We recommend reviewing the privacy policy of each external site you visit.
8.1 Game Content Suppliers
We partner with various game providers to offer diverse gaming experiences. These providers may collect and process your information according to their privacy policies when you play games on our platform.
8.2 Payment Processors
For deposits and withdrawals, your financial information is handled by external payment processors who maintain their own privacy policies and security measures.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless extended retention is required or permitted by law. Our retention periods depend on:
- Length of our business relationship
- Legal obligations governing our operations
- Statute of limitations for legal proceedings
- Regulatory compliance requirements
When personal information is no longer needed, we will securely delete or anonymize it.
Account termination: Following account closure, we may retain certain information as required by law or for legitimate business purposes, including dispute resolution, contract enforcement or regulatory compliance.
10. Policy Modifications
We may periodically update this privacy policy to reflect changes in our practices or for operational, legal or regulatory reasons. Revised policies will be posted here with an updated "Revised" date.
We encourage regular policy review to stay informed about our current privacy practices. Continued use of the service after changes indicates acceptance of the updated policy.
For significant changes that materially affect your rights, we will provide additional notification through email alerts or website notices.